FAQs

What currency are the prices on the site in?

All prices are in USD .

 

What payment methods are accepted at Holalifes?

Accepted payment methods are American Express, Discover, Diners Club, Mastercard, Maestro, Visa.

 

What are the delivery fees?

Free shipping on orders equal to or more than $200. $20 shipping on orders under $200.

How long does it take for my order to arrive?

It usually takes 7-10 business days to deliver after order confirmation.

How can I track my order?

Get all your package information using your tracking number from our

"FOLLOW YOUR PACKAGE" section

How can I make a refund?

Yes, you can get a refund within 30 days of purchasing the item. Please note that you must comply with our return policies to issue a refund. You can also contact us at holalifesservice@gmail.com for your general queries.

What is your return policy?

We offer a 100% money-back guarantee if you return the defective item within 30 days. Please note that any object must meet our conditions to meet the return criteria. Please visit our return policy page for a better understanding.

How can customers return products?

By mail

How much is the restocking fee?

We do not charge a restocking fee on returns.

How much is the return shipping fee?

The return shipping fee must be borne by the customer himself.

The conditions of the product that we allow returns ?

Returns must include all accessories and Items must include original packaging.
For warranty claims not related to quality, the buyer is responsible for shipping costs. For warranty claims related to quality, Holalifes will refund the cost of the product itself.

If you have any questions, send us a message to our email address

holalifesservice@gmail.com


CONTACT INFO

Email: holalifesservice@gmail.com

Phone: +85252835237

Support: Monday to Saturday, 8:30AM – 5:30PM (GMT+8)

Address: Room 22D, 2/F, Fu Tao Building, 98 Argyle Street, Mongkok, Kowloon 999077, Hong Kong

Warehouse Address：4375 South Lee St. Buford GA 30518